Question 1

How much will I actually save compared to paying per visit?

Accepted Answer

Our standard exam fee is $149.50 + tax — and with either plan, every exam and recheck is included at no extra charge. That means each visit you'd otherwise pay for out of pocket is already covered. SMVC Club members also get 20% off vaccines and blood work every time.

Question 2

How is the P.A.L. Plan price determined?

Accepted Answer

Your monthly rate is calculated based on the specific services bundled into your pet's plan. Because it's fully customized, pricing is set during an enrollment consultation. Contact us and we'll walk you through the options and what makes sense for your pet.

Question 3

Does the 20% SMVC Club discount apply every time I purchase vaccines or blood work?

Accepted Answer

Yes — the 20% discount applies every time, with no annual cap or limit.

Question 4

Are there any enrollment fees or hidden charges?

Accepted Answer

None. You pay your monthly fee plus applicable tax — no setup fees, no hidden charges.

Question 5

What happens if I want to cancel mid-year?

Accepted Answer

There's no termination fee or notice period. We simply ask that any services already used are settled prior to cancellation. Monthly fees already paid are non-refundable.

Question 6

What if my pet passes away or I move out of the area?

Accepted Answer

There are no cancellation fees in these situations. We ask that any services already used are settled, and monthly fees already paid are non-refundable. Plans are non-transferable to another pet.

Question 7

Does the plan auto-renew at the end of 12 months?

Accepted Answer

Plans do not auto-renew. We reach out two months before your plan expires to make sure you've made the most of your included services, and to give you renewal information if you'd like to continue.

Question 8

What counts as an exam? Are sick visits included?

Accepted Answer

Both wellness exams and sick/recheck visits are included under "unlimited exams and rechecks." You're not limited to scheduled annual checkups — if your pet isn't feeling well, that visit is covered too.

Question 9

Does this replace pet insurance?

Accepted Answer

No — these are wellness plans, not insurance. They cover routine and preventive care (exams, vaccines, blood work, etc.) at a predictable monthly cost. Pet insurance typically covers unexpected illness or injury. In fact, many pet insurance plans don't cover exam fees or vaccines, so the two can complement each other.

Question 10

Are emergency or after-hours visits included?

Accepted Answer

The plan covers all visits during our regular business hours — including urgent or sick visits. We don't offer after-hours emergency services.

Question 11

Are there age or breed restrictions?

Accepted Answer

No — any pet at any age can be enrolled in either plan.

Question 12

My pet has a pre-existing condition — can they still enroll?

Accepted Answer

Yes — pets with pre-existing conditions are welcome on either plan. Both plans are designed to make ongoing care more affordable, regardless of your pet's health history.

Question 13

Can I enroll multiple pets? Is there a multi-pet discount?

Accepted Answer

Yes — each pet can have their own plan. Plans are priced individually and there is no multi-pet discount.

Question 14

Are monthly vet wellness plans worth it in Ontario?

Accepted Answer

It depends on how many vet visits your pet needs each year. At Sixteen Mile Veterinary Clinic in Oakville, Ontario, the standard exam fee is $149.50 + HST. SMVC Club is $40/month — $480/year + HST — with unlimited exams and rechecks included, plus 20% off vaccines and bloodwork every time. The plan breaks even at roughly three exams per year, so pets that need sick visits, follow-ups, or routine puppy, kitten, or senior care typically pay less on the plan than per visit. Neither plan has enrollment or termination fees, and neither auto-renews.

Question 15

Which plan is better for a healthy adult dog or cat?

Accepted Answer

The SMVC Club is a great fit for healthy pets that need routine checkups and occasional vaccines or blood work. The flat $40/month rate keeps things simple and predictable. The P.A.L. Plan is better suited for pets with more complex or evolving care needs.

Question 16

Can I only be on one plan at a time?

Accepted Answer

Yes — each pet can only be enrolled in one plan at a time. You can choose either the SMVC Club or the P.A.L. Plan, but not both.

Question 17

How do I sign up?

Accepted Answer

Contact us directly to get started. We'll walk you through the plans, answer any questions, and set up your membership.

Question 18

When is payment taken each month?

Accepted Answer

You can choose your payment date — either the 1st or the 15th of the month.

Question 19

What payment methods are accepted?

Accepted Answer

We accept Visa, Mastercard, American Express, and Visa Debit.

Wellness Plans

SMVC Club

What it is

Best for

What's included

Pricing

Membership

P.A.L. Plan
(Prevention And Love)

What it is

Best for

What's included

Pricing

Membership

SMVC Club

P.A.L. Plan
(Prevention And Love)

What it is

What it is

Best for

Best for

What's included

What's included

Pricing

Pricing

Membership

Membership

Have Questions or Ready to Enroll?

Locally owned. Loved by pets. Trusted by Oakville families.

Wellness Plans

SMVC Club

What it is

Best for

What's included

Pricing

Membership

P.A.L. Plan(Prevention And Love)

What it is

Best for

What's included

Pricing

Membership

SMVC Club

P.A.L. Plan(Prevention And Love)

What it is

What it is

Best for

Best for

What's included

What's included

Pricing

Pricing

Membership

Membership

How much will I actually save compared to paying per visit?

How is the P.A.L. Plan price determined?

Does the 20% SMVC Club discount apply every time I purchase vaccines or blood work?

Are there any enrollment fees or hidden charges?

What happens if I want to cancel mid-year?

What if my pet passes away or I move out of the area?

Does the plan auto-renew at the end of 12 months?

What counts as an exam? Are sick visits included?

Does this replace pet insurance?

Are emergency or after-hours visits included?

Are there age or breed restrictions?

My pet has a pre-existing condition — can they still enroll?

Can I enroll multiple pets? Is there a multi-pet discount?

Are monthly vet wellness plans worth it in Ontario?

Which plan is better for a healthy adult dog or cat?

Can I only be on one plan at a time?

How do I sign up?

When is payment taken each month?

What payment methods are accepted?

Have Questions or Ready to Enroll?

Locally owned. Loved by pets. Trusted by Oakville families.

P.A.L. Plan
(Prevention And Love)

P.A.L. Plan
(Prevention And Love)