Accepting new patients

Switching vets? We'll request your pet's records for you.

Tell us which clinic has your pet's records. We'll contact them on your behalf, so your new veterinarian has your pet's history.

Get started
  • Open Monday to Friday, with evening hours until 8pm on Thursdays

  • Free plaza parking

  • Dundas St W at Neyagawa Blvd, Oakville

How It Works

  1. 1
    Get in touch

    Ask the clinic to contact you, or use the form below to send us your pets' names and the clinic they've been seeing.

  2. 2
    We request the records

    Our team contacts that clinic and asks them to send your pets' medical records to us.

  3. 3
    We book your first visit

    Once your request is in, we'll call or email you to find a time that works. We're open Monday to Friday from 8am to 6pm, and until 8pm on Thursdays.

Records Request

Request your pet's records

One request covers every pet in your household.

Rather not fill out a form?

Leave your name and a phone number or email, and the clinic will contact you.

Your pets

The name your current clinic has on file

Helps your current clinic find the right file

Their current clinic

Its name and city, for example Main Street Animal Hospital, Burlington

Your details

As it appears on your pet's file at your current clinic

As it appears on your pet's file at your current clinic

We'll send your confirmation here, for example jane@example.com

Include the area code, for example 905-555-0123

Pick whichever you're quickest to answer

For example, ongoing medications, a vaccine coming due or the best time to call you

We include this permission when we ask your current clinic for the records

We'll email you a confirmation. Your details are handled under our privacy policy.

Visiting Us

Clinic entrance from the plaza

Entrance from the plaza

Clinic entrance from Dundas Street

Entrance from Dundas

7-483 Dundas St West, Oakville L6M 1L9

At the Fortino's Plaza at Neyagawa Blvd.

Free parking in the Fortino's Plaza, with entrances from the plaza and from Dundas Street.

Closed•Opening Monday at 8:00am
DayHours
Mon, Tues, Wed8am - 6pm
Thursday8am - 8pm
Friday8am - 6pm
Saturday, SundayClosed

Whether you're a first-time pet owner or switching clinics, we'd love to meet you.